Error “Idm client exception: Error trying to join AD, error code [11]” when joining a VCSA to AD domain

This is not clear in the documentation, but if you receive the following error when adding your device to an Active Directory:

Error “Idm client exception: Error trying to join AD, error code [11]” when joining a VCSA to AD domain

 The root cause of this is because of incorrectly formatted entries in the details form.

When adding a vCenter appliance to an Active Directory domain, remember this the vCenter Appliance is not a Windows device but a PhotonOS device and as such you should use the following:

  • The fully qualified domain name not the NETBios name for the domain field.
  • The LDAP format for Organisation units not the Active Directory format
  • The Qualified Username not the Windows format

See below for an example:

 

 

1 comment

    • Rahul Pathak on April 10, 2018 at 4:42 pm
    • Reply

    thanks ! that helped me. I was using domain/user is user filed and it was giving this error. Replaced it with user@domain and it worked.

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