VMware have been touting all over twitter today about an issue but not actually informing us what it was, there have been rather cryptic warning about about a Issue with ESX U2 and VDI, now these warning have been going out since early morning UK time and it is now 8pm UK time and finally:
VMware have just released the following Knowledge Base article: KB1022830
Upgrading VMware Tools in a virtual desktop causes PCoIP connections to fail
- Connections to virtual desktops using PCoIP fail
- You are no longer able to connect to virtual desktops using PCoIP
- You have recently updated VMware Tools
For example, you have installed ESX 4.0 Update 2, which updates VMware Tools, and you are no longer able to connect to virtual desktops using PCoIP
This issue only affects customers that have View 4.0.x installed and have upgraded their ESX environment to ESX 4.0 Update 2.
VMware is currently investigating a workaround for customers that have installed ESX 4.0 Update 2.
Further, VMware is investigating a permanent fix for the issue so our customers can upgrade to ESX 4.0 Update 2 without experiencing this issue.
To avoid this issue, do not upgrade to ESX 4.0 Update 2 if you are using View 4.x with PCoIP.
We will update this article with more information as it becomes available.
Personally I find it reprehensible that they have treated an issue of such importance as a game, using tactics similar to a cheap competitions demeans VMware and I expected better. If the issue was well known enough this morning to tweet about it then the KB should have been released or the Tweet should have been better worded.
UPDATE – This issue is related to VMtools, you can update to ESX U2 however do not update your tools.