A few weeks ago, Tom Howarth asked me one of those simple questions that leads to a very long answer. Like all good questions, it made me think. He asked, “In an ideal world, what would you monitor?” Of course, the analyst in me immediately turned that around. Context is key, and such a broad question needs a much narrower definition before it can be any use. Monitoring a VDI environment will mean measuring different indexes than monitoring a web farm, or a database cluster, or a WAN. The things that concern the end user are different than those that concern a lowly sysadmin like myself, and very, very much different than those that matter to a CxO. There is one thing, though, that is true across all of these metrics: there’s no point measuring something you can do nothing about.
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